Frequently Asked Questions

Do I need a physician’s referral?

We accept both physicians’ referrals and self- referrals (You may need the physician’s script to get reimbursed from your benefits supplier. Please check.)

Is there a waiting list for your services?

In our clinic we typically see new referrals quite soon after the initial request.

What are your office hours?

We see clients from 8 am to the last appointment at 6 pm during the week. We can be flexible as well to better serve you.

What are the payment options?

Professional fees are within the guidelines established by OSLA. We discuss the fees at the time of the initial query. Clients are billed directly on a per session basis.  Our services are not covered by OHIP but may be covered by supplemental health care plans. Please refer to your plans to check the extent of your coverage. There are charitable foundations that cover the cost of therapy (President’s Choice Children’s Charity, Jennifer Ashleigh Children’s Charity).  There is a Disability Tax credit for those who have a severe or prolonged impairment that is expected to last at least 12 months. CRA (Canada Revenue Agency) considers fees paid to a SLP to be a tax-deductible medical expense.

At what age should my child be seen?

If you are concerned, then there is reason to at least talk to Sharon Cherniak to discuss your child’s communication skills and needs. Children as young as toddlers (16-18 months) are seen.

We speak two languages. She’s been slow to talk. Should we speak only one language?

There are many aspects to this answer. Typically if the child has been exposed to the languages since birth, it would be preferable to continue speaking the two languages but an assessment is required to determine more.

My child stutters. Should I tell him to slow down?

Children copy their models more than they listen to directions so start by slowing down your own speech and call Sharon to learn about more strategies.